Error Codes

This guide includes an overview on error codes you might see in our API.

Error Codes

CODE	CAUSE	SOLUTION
401 - Invalid Token	Incorrect API key	Verify and copy the API key directly from the API Dashboard
403 - Usage Limit	Credit usage limit exceeded	Check your credit usage in the API Dashboard. If necessary, upgrade your account or contact [email protected] for custom options
403 - Unauthorized	Not authorized to access this data	Verify permissions and ensure the correct API endpoint is used. If the issue persists, reach out to [email protected]
404 - Data Not Found	The requested data could not be found	Verify the request URL and parameters. Ensure all identifiers and paths are correct. Check if the data requested corresponds to a date for which data does not exist. If the issue persists, the data may not exist (i.e., is NULL) for the queried timeframe
422 - Request Validation Error	The request contains invalid or missing parameters	Review the request for incorrect or missing fields. The response will detail issues such as invalid parameter inputs (e.g., incorrect property type, invalid date format, start date before series, etc.). We provide detailed guidance across different type of 422 errors to help troubleshoot the issue
500 - Database Query Error	An error occurred during database processing	Retry the request. If the error persists, contact [email protected] for assistance
500 - Token Validation Error	An error occurred during token validation	Verify the API token. If the token is correct and the error persists, contact [email protected] for further assistance

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